ISO 9001: 2015 Lead Implementer Course- 24-28 February 2016 - Ikeja

PECB Certified ISO 9001:2015 Lead Implementer Course

COURSE OBJECTIVES

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This five-day intensive course enables participants to develop the necessary expertise to support an organization in implementing and managing a Quality Management System (QMS) based on ISO 9001:2015. Participants will also gain a thorough understanding of best practices used to implement quality processes based on requirements from ISO 9001. This training is consistent with the project management practices established in ISO 10006 (Quality Management Systems – Guidelines for Quality Management in Projects). This training is fully compatible with ISO 9004 guidance’s (Managing for the sustained success of an organization – A quality management approach).

Who should attend?

Project managers or consultants wanting to prepare and to support an organization in the implementation of a Quality Management System (QMS)
ISO 9001 auditors who wish to fully understand the Quality Management System implementation process
Persons responsible for the Quality or conformity in an organization
Expert advisors in Quality Management Systems
Technical experts wanting to prepare for an quality function or for a QMS project management function
Learning Objectives

To understand the implementation of a Quality Management System in accordance with ISO 9001
To gain a comprehensive understanding of the concepts, approaches, standards, methods and techniques required for the effective management of a Quality Management System
To understand the relationship between the components of a Quality Management System and the compliance with the requirements of different stakeholders of an organization
To acquire the necessary expertise to support an organization in implementing, managing and maintaining a QMS as specified in ISO 9001 and ISO 9004
To acquire the necessary expertise to manage a team implementing ISO 9001
To develop the knowledge and skills required to advise organizations on best practices in the management of quality
To improve the capacity for analysis and decision making in the context of quality management
To prepare an organization for an ISO 9001 audit


Course Agenda

Day 1: Introduction to Quality Management System (QMS) concepts as required by ISO 9001

Introduction to management systems and the process approach
Fundamental principles of Quality
Presentation of the standards ISO 9000 and quality framework
Understanding the requirements of ISO 9001:2015 clause-by-clause,
Quality Management System
Management responsibility
Resource management
Product/Service realization
Measurement, analysis and improvement
Day 2: Initiating a QMS project based on ISO 9001

Selection of the approach and implementation methodology
Creation of quality team
Definition of the scope
Definition of quality policy and objectives
Identification and analysis of customer needs and requirements
Writing a business case and a project plan for the implementation of a QMS
Drafting a QMS
Day 3: Implementing a QMS based on ISO 9001

Implementation of a document management framework
Development of a training & awareness program and communicating about the Quality
Resource management processes (human resources, infrastructure and work environment)
Product/service realization processes
Purchasing process
Operations management of a QMS
· Day 4: Controlling, monitoring and measuring a QMS;certification audit of a QMS

controlling and monitoring a QMS
Measurement of customer satisfaction
ISO 9001 internal Audit
Management review of a QMS
Implementation of a continual improvement program
Preparing for an ISO 9001 certification audit
Plan for registration with the certification body
· Day 5: Certification Exam

· Prerequisites

ISO 9001 Foundation Certification or a basic knowledge of ISO 9001 is recommended
· Educational approach

This training is based on both theory and practice: To benefit from the practical exercises, the number of training participants is limited
Sessions of lectures illustrated with examples based on real cases
Practical exercises based on a full case study including role playings and oral presentations
Review exercises to assist the exam preparation
Practice test similar to the certification exam
To benefit from the practical exercises, the number of training participants is limited
Training Schedule

TRAINING DATEEXAMINATION DATEAPPLICATION DEADLINEAPPLICATION FEELATE REGISTRATION (30,000)
24-28 February28 February15th February200,000230,000
Duration: (5 days) Lead Implementer Venue: DU&T Hall, Ikeja, Lagos.
Fee: (cover Training, Material, Lunch and ISO Certificate). Discount of 10% for 4-9 participants, 15% for 10 and above.Registration Details: DU&T Consulting, 0016102526 GTBank Plc
Enquiry: 09098256046, debola@dutconsulting.comDU&T Consulting, 5 Afisman Drive, Anifowose, Ikeja, Lagos. www.dutconsulting.com