Customer care representative - Ikeja
Tuesday, 21 April 2015
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Item details
City:
Ikeja, Lagos
Salary:
₦85,000
Item description
RESPONSIBILITIES
Must be responsible for being the first point of contact for all callers to the
Customer Service Centre and ensuring that a high quality of service is delivered.
To ensure that all calls to the Customer Service Centre are dealt with promptly, in
Line with agreed standards and targets.
To have full knowledge and ability to access all services, including translation
services to help meet the individual needs of our customers.
To establish, develop and maintain effective working relationships with all work
colleagues to ensure a ‘one team approach’ to the delivery of the Customer
Service Centre’s performance standards and the business objectives.
Liaise with colleagues in local offices, contractors and other partner agencies as
Appropriate to resolve enquiries.
REQUIREMENT
Minimum of OND in any related field.
Good communication skills.
Presentation Skills
Client Relationships
HOW TO APPLY
Interested candidates should send their CV
To: bostonconsultservices@gmail.com
Must be responsible for being the first point of contact for all callers to the
Customer Service Centre and ensuring that a high quality of service is delivered.
To ensure that all calls to the Customer Service Centre are dealt with promptly, in
Line with agreed standards and targets.
To have full knowledge and ability to access all services, including translation
services to help meet the individual needs of our customers.
To establish, develop and maintain effective working relationships with all work
colleagues to ensure a ‘one team approach’ to the delivery of the Customer
Service Centre’s performance standards and the business objectives.
Liaise with colleagues in local offices, contractors and other partner agencies as
Appropriate to resolve enquiries.
REQUIREMENT
Minimum of OND in any related field.
Good communication skills.
Presentation Skills
Client Relationships
HOW TO APPLY
Interested candidates should send their CV
To: bostonconsultservices@gmail.com
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